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Contact Us

Thank you for choosing Lawrence Hospital. We are honored to care for you and our communities.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

General Information

Lawrence Hospital: 978-683-4000

This number is for general, non-urgent questions and services.

  • For frequently requested departments, see the extensions below.

  • To speak with a hospital operator, dial 0.

Mailing Address

Lawrence Hospital
1 General St.
Lawrence, MA 01841

Patient Medical Records

Requests for medical records from Lawrence Hospital are handled by the Health Information Services Department.

To request your medical records:

Patient Relations

We encourage you to first speak with your care team if you have questions or concerns about the care you are receiving. If you need additional support or have concerns about your experience, our Patient Relations team is available to help.

Email: PatientRelationsSpecialist@merrimackhealth.org

By phone:

  • Lawrence Hospital: 978-683-4000, ext. 2273
  • Methuen and Haverhill Hospitals: 978-687-0151, ext. 222399

Email and phone messages are monitored and responded to during regular business hours, Monday through Friday. Please allow up to 24 hours for a response.

For urgent concerns after hours, on weekends or holidays, call the on-call nursing supervisor at 978-683-4000, ext. 3974.

Patient Billing

Pay Your Hospital Bill

  • By phone: 800-695-2514

  • Online: Pay your bill securely online.

Billing Questions

For questions about your hospital bill:

Patient Accounts is available Monday through Friday, 8 a.m. to 4:30 p.m.

 
To Ask About: Department: Extension:
Admissions Process Admitting 2870

Eligibility for Health
Insurance or Financial
Assistance

Financial Counseling 2858
Meals Nutritional Services 2597
Cleaning/Equipment Environmental Services 2249
Requesting an Interpreter Interpreter Services 2676
Your Patient Account Patient Accounts 2850
Chaplain Visits  Spiritual Care Services 2344/2349
Making a Gift to Lawrence
Hospital
Development 2020
Safety Concerns Security 3999
Volunteering Opportunities Volunteer Office 2645
Plans After Discharge Case Management 2550
Television Service (Leave Message) 2570